Shipping policy

We’re excited to get your order to you.

Order processing

Most orders are prepared within 1–3 business days. Custom or personalized items may require additional preparation time when noted on the product page or communicated with your order.

Shipping confirmation and tracking

You’ll receive a shipping confirmation email when your order leaves our shop. If your selected shipping service includes tracking, the email will contain your tracking number and a link to follow the shipment. Tracking updates may take up to 24 hours to appear after the carrier receives the package.

Estimated delivery

Delivery time is separate from processing time and depends on the shipping service and destination. Carrier estimates are not guaranteed and delays may occur after a package has been accepted by the carrier.

Address changes

Please contact us through our contact page as soon as possible if your shipping address is incorrect. We cannot guarantee address changes after an order has been processed or shipped.

Special delivery locations

Deliveries to P.O. boxes, hotels, schools, apartments, or other shared locations may have carrier restrictions. Please confirm that the location can securely receive your package and provide complete delivery details at checkout.

Delayed or missing packages

If your tracking information has not updated or your package appears delayed, please review the carrier’s tracking page first and then contact us through our contact page so we can help you determine the next step.